Privacy Policy
At DHV Supplies LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Website usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and inquiries
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails and marketing communications (where permitted)
Payment Security
We do not store complete payment card information on our servers. Payments are processed securely through trusted third-party payment providers that comply with industry security standards.
Sharing Your Information
We may share your information with:
- Shipping and delivery providers
- Payment processors
- Website hosting and technology service providers
- Marketing and analytics partners
- Government authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance customer experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Objection to marketing communications
To exercise these rights, please contact us using the information below.
Marketing Communications
You may opt out of promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no internet transmission or electronic storage method is completely secure.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
DHV Supplies LLC
Email: support@dhvsupplies.shop
We are committed to protecting your privacy and maintaining the trust of our customers.