Warranty Policy

Limited Product Warranty

At DHV Supplies LLC, we stand behind the quality of our products and are committed to customer satisfaction. This Limited Warranty outlines the coverage provided for products purchased through our website.

Warranty Coverage

All eligible products purchased from DHV Supplies are covered by a 90-Day Limited Warranty from the date of delivery against defects in materials and workmanship under normal household use.

If a product is found to be defective during the warranty period, we will, at our discretion:

Repair the product;

Replace the product with the same or a comparable item; or

Issue a full or partial refund.

What Is Covered

This warranty covers:

Manufacturing defects

Faulty materials

Defects in workmanship

Products that fail under normal intended use during the warranty period

What Is Not Covered

This warranty does not cover:

Normal wear and tear

Cosmetic damage that does not affect functionality

Damage caused by misuse, abuse, neglect, or improper handling

Accidental damage

Damage caused by improper storage or maintenance

Commercial or industrial use of products intended for household use

Unauthorized modifications or repairs

Damage resulting from failure to follow product instructions

Warranty Claims

To submit a warranty claim, please contact us within the warranty period and provide:

Order number

Product name

Description of the issue

Photographs or videos showing the defect (if applicable)

Our support team will review your claim and respond within a reasonable timeframe.

Replacement Products

If a replacement is approved:

We may replace the item with the same product or an equivalent model if the original is unavailable.

Replacement products do not extend the original warranty period.

Limitation of Liability

To the fullest extent permitted by law, DHV Supplies LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our products.

Our total liability under this warranty shall not exceed the original purchase price of the product.

Consumer Rights

This warranty provides specific legal rights. You may also have other rights that vary by state, province, or country.

Contact Information

For warranty assistance, please contact:

DHV Supplies LLC

Email: support@dhvsupplies.shop

We are committed to resolving warranty issues fairly and efficiently while providing excellent customer service.